CUSTOMER SERVICE REPRESENTATIVE
Company: Missouri Association of Insurance Agents
Location: Jefferson City
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Do you want to help protect
independent insurance agencies from risks like errors & omissions
(E&O) and cyber threats? Join the Missouri Association of
Insurance Agents (MAIA) and turn your customer service skills into
a rewarding career that makes a real difference. You don't need
prior insurance experience to succeed - we'll provide all the
training you need. We'll also pay for your study materials and
licensing exam so you can earn your property/casualty insurance
license. Benefits Annual Base Salary Bonus Opportunities Total
compensation: $40,000 - $55,000; includes base salary of $40,000 -
$50,000 plus potential for incentive bonuses Annual cost-of-living
and performance-based raises, with the possibility of additional
mid-year performance increases 401(k) match Employer paid health,
dental and life insurance Paid vacation and sick leave Paid
holidays Additional paid time off during the summer Cafeteria plan
Responsibilities Provide high-quality customer service to members,
clients and prospects Review new and renewal applications,
requesting additional information as needed Manage accounts for
assigned clients and prospects, ensuring timely follow-up and
accurate documentation Communicate consistently and professionally
with clients in writing and by phone Cross-sell additional
coverages to enhance client protection Meet policy-driven deadlines
with strong time management and attention to detail Requirements A
genuine passion for helping customers succeed Strong
organizational, critical thinking and problem-solving skills
Excellent written and verbal communication abilities High attention
to detail with the ability to prioritize and multitask effectively
A property/casualty insurance license (or be able to obtain one
upon hire - we provide materials and cover exam costs)
Keywords: Missouri Association of Insurance Agents, Chesterfield , CUSTOMER SERVICE REPRESENTATIVE, Sales , Jefferson City, Missouri
