Mercy Health: Patient Service Representative

Company: Mercy Health
Location: Chesterfield
Posted on: February 15, 2021

Job Description:

Job DescriptionWe're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its " Top 100 Places to Work." Overview: Greets and appropriately directs patients via phone calls or direct contact. Maintains waiting room. Registers patients in the EPIC. Schedules patient appointments in the EPIC and keeps up with necessary insurance authorizations and referrals. Offers estimates and collects payments. Facilitates, Monitors and Maintains department schedules under direction of Supervisor or Manager. In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. Ensures compliance with all Federal and State regulations and Joint Commission. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Schedule would be during the hours of Mon/Wed 7a-6pm, Tues/Thurs 7a-5p, Fri 7a-12p. Qualifications: * Education : High school diploma or equivalent required. * Experience : Minimum of 1 year medical office experience. * Certifications : None * Other : Excellent keyboard and computer data entry skills. Familiar with Windows applications. Knowledge of medical terminology and health insurance programs required. Must possess good interpersonal communication skills, with the ability to communicate effectively with patients of all age groups. Excellent customer service skills. We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period! We're bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

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