Sales Support Specialist
Company: Bunge North America
Location: Chesterfield
Posted on: April 20, 2024
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Job Description:
Location :St. Louis MOCity :ChesterfieldState :Missouri
(US-MO)Country :United States (US)Requisition Number :34778At
Bunge, people don t just come here to work, they come here to
grow
solving challenges that directly impact the world with a diverse
and talented team working to make us the most innovative and
dynamic company in our industry. We offer competitive compensation,
flexible work arrangements, and opportunity to progress. Our hybrid
work environment provides a balance of in office and remote work.
Most importantly, in all we do we live our values:
Act as One Team by fostering inclusion, collaboration, and
respect
Drive for Excellence by being agile, innovative, and efficient
Do What's Right by acting safely, ethically, and
sustainablyOverview:The role of the Sales Support Specialist is to
represent milling team externally to customers of all sizes and
work to support their account managers and internal teams to reach
goals, enhance the return on the total business, and deliver the
best customer service.Core Functions:Responsible for 50-100
customers and handle basic duties of order entry, contract entry,
contract balances, and monitoring order deliveryManage the entire
order to cash process for your customersOperate as primary point of
contact for customers while building and maintaining strong,
long-lasting customer relationships Responsible for invoice
creation and actively reviewing receivables and managing open
invoice disputesCapture all costs in SAP during contract entry to
ensure accurate profit margin is reflectedWith Sales and Commercial
assistance, handle spot pricing as needed for smaller
customersResponsible for communication and coordination across
departments such as logistics, supply chain, and operations to
ensure customer production needs are met and/or prioritized
appropriatelyEngage in weekly production meetings to discuss any
supply chain issues, prioritizing orders, options to shift orders
across plants, find solutions and subsequently work with customers
in a timely manner to adjust orders if needed or communicate ready
dates to meet their production needsManage competing priorities and
making quick decisionsSupport railcar fleet management when cars
are sitting idle at customer destination too longEnter complaints
in Salesforce and assist with customer complaints by conducting
research and looking for solutions to their issues while
maintaining a positive relationship and as needed, engage in
customer quality calls to better understand complaintTrain new team
membersSet specific sales goals to increase the value of assigned
customer accounts through productivity gains or improving margins.
This includes providing details of current customers, new accounts,
special objectives, and personal development goalsCompile leads
through Salesforce and complete sales lead reports for all
prospective accounts that call in or are contacted with specific
details of that customer, such as products purchased, size of
company, estimated margins, parent company information, plant
locations, and buyer s nameGain an understanding of the corn/masa
milling industry, corn/masa product markets, our products, basic
laboratory procedures, and logistics detailsTake an active interest
in all Bunge accounts, including those assigned to other team
membersSkill/Experience Requirements:Two-year degree required;
Bachelor s degree preferredOne to three years previous customer
service experience with the ability to build and maintain customer
relationships preferredStrong written and verbal communication
skillsGood organizational skills, especially time
managementProficient in MS Office Suite; basic SAP skills
preferredProficiency in English required and ability to speak
Spanish is a plusBunge (NYSE: BG) is a world leader in sourcing,
processing and supplying oilseed and grain products and
ingredients. Founded in 1818, Bunge s expansive network feeds and
fuels a growing world, creating sustainable products and
opportunities for more than 70,000 farmers and the consumers they
serve across the globe. The company is headquartered in St. Louis,
Missouri and has 25,000 employees worldwide who stand behind more
than 350 port terminals, oilseed processing plants, grain
facilities, and food and ingredient production and packaging
facilities around the world.Bunge is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, gender expression, transgender status, national
origin, citizenship, age, disability or military or veteran status,
or any other legally protected status. Bunge is an Equal
Opportunity Employer. Minorities/Women/Veterans/Disabled
Keywords: Bunge North America, Chesterfield , Sales Support Specialist, Professions , Chesterfield, Missouri
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