Lead Servicing Analyst

Company: RGA Reinsurance Company
Location: Chesterfield
Posted on: March 18, 2023

Job Description:

Position OverviewAt the forefront of RGA's culture is collaboration. It's the one thing every employee must embrace to succeed. RGA's culture also is defined by an environment where intellectual thinking, not red tape, is prioritized. RGA believes risk is not to be avoided, but smartly embraced. The Lead Servicing Analyst serves as function lead for Loan Servicing team. This person leads projects and tasks as directed by Loan Servicing
management related to Loan Servicing, assists in creating and scheduling servicing and management reports, and assists in the development and implementation of policies, procedures, standards and controls related to CML and real estate management to help ensure the company's regulatory compliance.Responsibilities

• Leads/Manages the cash desk, receipt and reconciliation of all monthly principal, interest and
  escrow payments and tax, insurance and reserve functions.
• Perform monthly reconciliation of the escrow account that holds tax, insurance and reserve funds
  - accounts for outstanding escrow disbursements, monitors bank statements, etc.
• Manage the cash transfer process for several different accounts on a semi-monthly basis.
• Maintains accurate accounting of interest bearing escrow accounts and ensures interest is
  allocated correctly to each account.
• Leads the management of RGA's FHLB program for commercial mortgage loans.
• Generates monthly report to FHLB and upper management, coordinates pledging of new loans, main contact for FHLB, etc.
• Manages new loan pledging process and ensures ongoing eligibility compliance with the FHLB.
• Monitors 1099 and 1098 activity throughout the year and provides final data to tax department on an annual basis.
• Serves as back-up to management for all desks.
• Assists management in creating and updating documentation for existing processes as well as with implementing new processes in the servicing area and identifies change, consults with those involved, creates a plan, tests, etc. RequirementsEducation and Experience Required:
  • Bachelor's Degree in Business, Business Administration, Accounting, Finance or equivalent
    related work experience
  • 5+ years commercial real estate loan servicing/customer service experience Preferred:
    • Insurance, financial and accounting services experience Skills and Abilities Required:
      • Intermediate Word, Excel and SQL/Query skills
      • Advanced knowledge of commercial mortgage loan theory and application
      • Advanced knowledge of commercial mortgage loan tracking software applications
      • Advanced skills in customer service
      • Ability to be flexible when needed, take initiative, and demonstrate accountability
      • Intermediate oral and written communication skills demonstrating ability to share and impart knowledge
      • Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
      • Ability to set goals, multitask and prioritize workload
      • Intermediate investigative, analytical and problem solving skills
      • Ability to work well within a team environment and participate in department/team projects
      • Ability to balance detail with department goals/objectives
      • Intermediate interpersonal skills
      • Ability to translate business needs and problems into viable/accepted solutions
      • Ability to foster customer service as needed
      • Ability to liaise with individuals across a wide variety of operational, functional and technical disciplines and work well with all levels of management
      • General business knowledge Preferred:
        • Experience with LMS 2000 software Company OverviewReinsurance Group of America, Incorporated (NYSE: RGA) is one of the largest global providers of life reinsurance, with offices around the world. RGA delivers expert solutions in individual life reinsurance, individual living benefits reinsurance, group reinsurance, financial solutions, facultative underwriting and product development. Our mission is to enhance our clients' prosperity by supporting their financial and risk management capabilities.
          
          State of Colorado: This information is provided per the Colorado Equal Pay Act. The pay range for this position in Colorado is $72,340 - 94,100 per year. Base pay varies depending on job-related knowledge, skills, experience and market location.
          #LI-LR1 #LI-Hybrid
          
          
          
          Job Detail
          
          
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            Reference number
            US07802
            
            
            
            
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            Date posted
            03/02/2023
            
            
            
            
            
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            Closing date
            03/02/2024
            
            
            
            
            
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            Location
            Chesterfield
            
            
            
            
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            Job Functions
            Investments
            
            
            
            
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            Work Location
            Chesterfield MO
            
            
            
            
            
            

Keywords: RGA Reinsurance Company, Chesterfield , Lead Servicing Analyst, Professions , Chesterfield, Missouri