Director – Research & Insights
Company: Edward Jones Investments
Location: Saint Louis
Posted on: January 7, 2026
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Job Description:
The Director of Research and Insights will lead the development
and execution of strategic research with the objective of
delivering actionable insights that directly influence firm
decisions and business outcomes. This role has the unique firm
responsibility to understand client behaviors, preferences, needs,
wants, and wishes through best-in-class primary and secondary
research. The insights derived from this role will enable FA,
client, and prospect decision-making across the organization,
personalized marketing and experience, brand, product development,
and FA satisfaction. Reporting to the Head of Martech, Analytics,
and Insights, the Director will collaborate with cross-functional
teams to deliver impactful insights that shape business strategies
and enhance client experiences. What you’ll do: • Develop and
implement a comprehensive research strategy to deliver actionable
insights in support of business objectives, and firm, client, and
FA outcomes, preferences, and behaviors. • Accountable for best in
industry research of clients, prospects, and FAs to enable
strategic firm decision making, and optimal Marketing and
Experience execution. • Be a thought partner for EBM and firm
leaders, anticipating needs and leveraging functional expertise to
add insights effective decision making. Present insights and
recommendations to senior leadership and stakeholders in a clear
and compelling manner. • Partner with other areas of EBM to ensure
insights are integrated into campaigns, content development,
design, market and business strategies. • Manage and evolve regular
reporting of brand health and equity metrics. • Work closely with
data and analytics teams to combine quantitative and qualitative
work, resulting in comprehensive insights that are impactful to the
business. • Create and maintain a repository of insights to support
ongoing initiatives and decision-making. • Lead and mentor a team
of researchers and analysts, fostering a culture of innovation and
excellence. • Build capabilities within the team to leverage
advanced research tools and methodologies. • Manage research
operations, vendors and governance to optimize sample, budget and
efficiency of research execution and capabilities. What you’ll
need: • Bachelor’s degree in marketing, business, statistics, or a
related field. Master’s degree strongly preferred. • 15 years of
experience in client research, design research, market research,
client insights, client segmentation or related roles. • 5 years of
experience in a leadership position. • Research Methodologies: Best
in industry expertise in designing and executing qualitative and
quantitative research studies, reading results and generating
insights that are immediately impactful for business growth. • Data
Analytics: Knowledge of data analysis tools and techniques,
including statistical modeling and machine learning. • Client
Segmentation: Deep understanding of segmentation methodologies and
persona development. • Market Trends: Awareness of industry trends,
competitive dynamics, and client behavior patterns. • Vendor
Management: Manage vendor relationships and identify new vendors to
advance the primary and secondary research • Data Governance:
Familiarity with data privacy regulations and best practices for
managing client data.
Keywords: Edward Jones Investments, Chesterfield , Director – Research & Insights, PR / Public Relations , Saint Louis, Missouri
