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BSA II

Company: Protective Life
Location: Chesterfield
Posted on: July 9, 2019

Job Description:

TheBSA II position works under the general direction of more experienced Business Analysts. Generally relies on limited experience and judgment to plan and accomplish goals and perform a variety of assignments requiring a certain degree of independence. This position guides and advises less experienced Analysts.

The objectives of the BSA II position are to provide moderately complex business consulting support to the Information Technology (IT) staff and customers, to analyze some of the proposed changes, enhancements, and other needs relative to the assigned system(s), to certify changes made to these system(s), to develop and maintain certain system values and settings, and to influence others in IT and customer areas through teaching/sharing of knowledge and/or leadership roles.

Primary Job Functions:

Requirement Process:


  • Using a structured approach, develops a comprehensive set of requirements or business models necessary to create the desired sustainable"to be" business environment.
  • Translates end-user requirements into workflow and procedural changes and specifications for moderately complex system modifications as appropriate.
  • Ensures that requirement statements are complete, consistent, concise, traceable, unambiguous and verifiable and that they conform to defined standards.
  • Uses a variety of analysis tools to resolve moderately complex business problems.

    Quality Assurance/Testing:

    • Ensures products, goods and services satisfy customer requirements using a standard process methodology.
    • Actively participates in reviews of the more moderately complex code, specifications, requirements, etc. to develop, document and implement repeatable test plans.
    • Proactively diagnoses problems through research, analysis, and understanding of structured languages.
    • Absorbs the project documentation to gain an in-depth understanding of the requirements and how Quality Assurance will be used for each individual project

      Production Support:

      • Diagnoses and manages moderately complex software defects and system anomalies to a successful resolution.
      • Works with software developers to resolve moderately complex problems and provides detailed diagnostic information.
      • Consults with end-users concerning corrective actions as needed in a calm and professional manner.

        Enterprise Analysis:

        • Contributes to identifying business opportunities or solutions to moderately complex business problems and assists in determining the optimum project investment path for the enterprise including implementation of new business and technical system solutions.
        • Acts as a resource to help define the scope and objectives of moderately complex system-related projects using various analysis, research and fact-finding techniques, and evaluates the proposed new systems or enhancements for estimates and feasibility.
        • Challenges the status quo and recommends innovative solutions that provide the most valuable outcome the fastest and poses the least risk to the enterprise.
        • Generally understands the pros and cons and the corresponding impact of proposed solutions/changes for medium to large projects to the business and other systems.
        • Consults with the business area on system-related issues and makes recommendations for better utilizing the available technology.

          Project Management:

          • Utilizes appropriate project tracking methodologies and database(s) to manage multiple projects through the project life cycle.
          • Documents moderately complex project phases, provide regular status updates, and assists with creating effective release/implementation plans.

            IT Influence/Leadership:

            • Represents the team in interdepartmental projects and corporate initiatives; consults with the business area on the moderately complex system-related issues and makes recommendations for better utilizing the available technology.
            • Recognized by peers and business partners as a subject matter expert in their assigned area(s) and shares business and systems knowledge with others.

              Application Configuration:

              • Creates, maintains and coordinates updates to a moderately complex critical system data elements and configurable applications, including rules, values, tables and output with little or no development resource assistance.
              • Understands the moderately complex data structure and database schemas.
              • Creates and runs queries to generate, validate, and analyze data from various applications

                Training:

                • Prepares end-user procedures and manuals and provides end-user training for moderately complex new or changed system functionality.
                • Motivates fellow team members through knowledge sharing and mentoring.

                  Work Experience, Education, Certification / Training Required:

                  • Typically, 6+ years of applicable work and/or technical experience
                  • Typically, post-secondary degree, preferably in Management Information Services, Computer Science or Math related field will substitute for 4 years of work and/or technical experience
                  • Certifications in industry-related or discipline-related organizations are desirable and may substitute for some work and/or technical experience. (Organization could include LOMA, SILA, American College, PMI, IIBA, IIST)
                  • Recognized expertise in their assigned areas of responsibility

                    Knowledge, Skills and Abilities Required:

                    • Demonstrates moderate knowledge of applicable industry requirements and business systems and related products, requirements and processes
                    • A moderate understanding of the system's underlying values, tables, and codes and their impact on system processing
                    • Demonstrates moderate understanding of and the ability to apply industry standard business systems analysis tools, techniques and best practices. Able to deliver industry standard business systems analysis artifacts.
                    • Demonstrates moderate understanding of and the ability to apply industry standard quality assurance tools, techniques and best practices. Able to deliver industry standard quality assurance artifacts.
                    • Moderate analytical skills and problem solving skills; competent to work in many system analysis phases and to consider moderate business implications of applying technology to the current and future business environment
                    • Understands and uses appropriate requirements elicitation techniques and tools
                    • Demonstrates a moderate working knowledge of systems and software development concepts, practices and procedures
                    • Ability to work effectively under very tight deadline pressure
                    • Proficiency in pertinent tools and software necessary for the position
                    • Ability to plan, schedule and execute multiple concurrent activities
                    • Clear use of the English language in written and oral communications and the ability to interpret and communicate technical information to non-technical personnel and vice versa
                    • Moderate presentation and negotiation skills and the ability to lead meetings professionally and effectively
                    • Ability to act with diplomacy in resolving conflict, consulting and in acting as an agent in charge
                    • Must be self- motivated, able to work independently and willing to self-teach and take responsibility for ongoing professional development;

Keywords: Protective Life, Chesterfield , BSA II, Other , Chesterfield, Missouri

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