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Floor Supervisor - St. Louis Premium Outlets

Company: Columbia Sportswear
Location: Chesterfield
Posted on: May 17, 2019

Job Description:

Floor Supervisors are responsible for sales floor operations and providing direction to Sales Associates. As a member of the Store Leadership Team, they support the company mission: "Connecting Active People With Their Passions". Come join the adventure at St. Louis Premium Outlets. Responsibilities:

  • Provide direction and guidance to Sales Associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards.
  • Train Sales Associates on product knowledge and store procedures such as cash register transactions, product flow procedures, and visual standards
  • Supervise and authorize cash register transactions made by Sales Associates.
  • Perform opening and closing procedures such as balancing registers, preparing cash bags, and activating security system.
  • Perform excellent customer service by assisting customers with questions, concerns and product information
  • Provide efficient order management from placement of orders to delivery of goods.
  • Create and maintain an environment of strong sales and exceptional customer service through teamwork, coaching associate and leading by example.
  • Maintain a high professional standard of individual behavior by demonstrating respect, courtesy, and professionalism to align with Columbia Sportswear Company expectations.
  • Perform other duties as assigned. Requirements:
    • High School Diploma or equivalent.
    • Prefer 3 years previous retail operations experience with at least one year of retail supervisory, management or leadership experience.
    • Combination of previous experience, education and relevant experience considered.
    • Skill in operating personal computers, POS systems, and various software packages including Microsoft Word and Excel are needed.
    • Ability to communicate effectively with all levels of company personnel through oral and written means is required.
    • Effective retail math experience/aptitude/ability required.
    • Time management and ability to use good judgment and make sound decisions are required. Job Conditions:
      • Job may require hours that often exceed8 hours per day and/or 40 hours per week during peak periods.
      • Available to work store schedule - Sunday to Saturday.
      • Physical requirements include the ability to use telephone, computerized systems; perform repetitive movements of the arms and shoulders, stand for extended periods of time up to 8 hours per day, move freely around store, bend, twist, reach, squat, climb a ladder and regularly lift/carry up to 40 pounds. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Sex/Sexual Orientation/Gender Identity/Age OTS-COL

Keywords: Columbia Sportswear, Chesterfield , Floor Supervisor - St. Louis Premium Outlets, Other , Chesterfield, Missouri

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