Patient Services Coordinator

Company: Aston Carter
Location: Chesterfield
Posted on: March 19, 2023

Job Description:

Description:

• The Patient Service Coordinator is responsible for coordinating the lifetime care of the patient as well as being a dedicated resource for the physician and the care staff both at the at-home and facility sites of care. They work with the patient and their care team throughout the patient's journey. This includes monthly coordination of medication for the patient, contacting prescribers as needed, and working with the reimbursement team to ensure the patient fully understand the impact to their benefits. Duties and Responsibilities:
  • Ensure a positive patient experience throughout the entire patient journey
  • Manage the active patient case to include coordination of drug shipment and supply processing by coordinating refills and ensuring ongoing patient compliance with medical regimen.
  • Own the relationship with all care partners such as the patients' physician, nurse, caregivers, and pharmacist.
  • Maintain confidentiality and integrity of protected health information and follow HIPPA security policies and procedures. Additional Skills & Qualifications: -Need reimbursement/health insurance experience -Customer service experience -Call center experience -Clerical experience -Administrative experience including Microsoft Word, Excel, and PowerPoint -Ability to use multi-phone line -Strong communication skills -Problem solving skills -Customer focused mindset -Ability to adapt and handle unexpected situations About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Chesterfield , Patient Services Coordinator, Other , Chesterfield, Missouri