Senior Patient Services Coordinator
Company: Aston Carter
Location: Chesterfield
Posted on: March 17, 2023
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Job Description:
Description:The Senior Patient Service Coordinator is
responsible for coordinating the onboarding of new patients,
serving as a resource for the physician and their staff and as the
primary contact for counterparts of the drug company. From the
submission of the first prescription, to the initial contact to the
patient, and regular follow-ups, the Sr PSC guides all new patients
through the entire process of initiating therapy. Additionally, the
Sr PSC supports ongoing therapy needs, conducts initial and annual
benefit investigation. They will partner with internal departments
to resolve customer issues as necessary. Duties and
Responsibilities:-Ensure all necessary program information is
correctly completed including prescription clinical information,
consents, prior authorizations, purchase orders, payment
processing, etc.-Coordinate with the nursing team to set up in home
nursing services or set up infusion services at an outpatient
facility as needed.-Complete initial benefit investigation and
benefit explanation to patient, including financial assistance if
needed.-Educate patients regarding disease management programs and
refer patients who chose to participate.-Communicate with
prescribers and payers, as needed, to complete intake
process.-Ensure proper billing for initial patient order.-Arrange
all necessary documents, drug and orders, and materials for initial
shipment.-Ensure all patient information is handled in a HIPAA
compliant manner-Handle inbound and outbound calls-Assist with
ongoing patient case management activities including but not
limited to: delivery coordination, reimbursement support, alternate
funding, adverse event reporting, etc. About Aston Carter: Please
Note: Scammers are posing as Aston Carter. We'll never contact you
via Gmail, Telegram, or WhatsApp and we'll never solicit money from
you. At Aston Carter, we're dedicated to expanding career
opportunities for the skilled professionals who power our business.
Our success is driven by the talented, motivated people who join
our team across a range of positions - from recruiting, sales and
delivery to corporate roles. As part of our team, employees have
the opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless. Established in
1997, Aston Carter is a leading staffing and consulting firm,
providing high-caliber talent and premium services to more than
7,000 companies across North America. Spanning four continents and
more than 200 offices, we extend our clients' capabilities by
seeking solvers and delivering solutions to address today's
workforce challenges. For organizations looking for innovative
solutions shaped by critical-thinking professionals, visit . Aston
Carter is a company within Allegis Group, a global leader in talent
solutions. The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law. If you would like to request a
reasonable accommodation, such as the modification or adjustment of
the job application process or interviewing process due to a
disability, please call or email for other accommodation options.
However, if you have questions about this position, please contact
the Recruiter located at the bottom of the job posting. The
Recruiter is the sole point of contact for questions about this
position.
Keywords: Aston Carter, Chesterfield , Senior Patient Services Coordinator, Other , Chesterfield, Missouri
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