Senior Patient Services Coordinator

Company: Aston Carter
Location: Chesterfield
Posted on: March 17, 2023

Job Description:

Description:The Senior Patient Service Coordinator is responsible for coordinating the onboarding of new patients, serving as a resource for the physician and their staff and as the primary contact for counterparts of the drug company. From the submission of the first prescription, to the initial contact to the patient, and regular follow-ups, the Sr PSC guides all new patients through the entire process of initiating therapy. Additionally, the Sr PSC supports ongoing therapy needs, conducts initial and annual benefit investigation. They will partner with internal departments to resolve customer issues as necessary. Duties and Responsibilities:-Ensure all necessary program information is correctly completed including prescription clinical information, consents, prior authorizations, purchase orders, payment processing, etc.-Coordinate with the nursing team to set up in home nursing services or set up infusion services at an outpatient facility as needed.-Complete initial benefit investigation and benefit explanation to patient, including financial assistance if needed.-Educate patients regarding disease management programs and refer patients who chose to participate.-Communicate with prescribers and payers, as needed, to complete intake process.-Ensure proper billing for initial patient order.-Arrange all necessary documents, drug and orders, and materials for initial shipment.-Ensure all patient information is handled in a HIPAA compliant manner-Handle inbound and outbound calls-Assist with ongoing patient case management activities including but not limited to: delivery coordination, reimbursement support, alternate funding, adverse event reporting, etc. About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Chesterfield , Senior Patient Services Coordinator, Other , Chesterfield, Missouri