Automotive Claims Adjuster- Chesterfield, MO
Company: Protective Life Corporation
Location: Chesterfield
Posted on: May 12, 2022
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Job Description:
The work we do has an impact on millions of lives, and you can
be a part of it.We help protect our customers against life's
uncertainties. Regardless of where you work within the company,
you'll be helping provide protection and peace of mind when our
customers need it most.Does the idea of using your knowledge and
problem-solving skills to help customers excite you? Are you
looking to gain experience and a unique insight into the insurance
field?The Asset Protection Division of Protective Life Corporation
is looking for a Claims Adjuster to work out of their Chesterfield,
MO Office! Protective Asset Protection has been providing F&I
solutions for the automotive industry since 1962. We proudly serve
thousands of dealerships in the automotive, RV, powersports and
marine industries by providing innovative F&I products,
training and technology. Our portfolio of vehicle protection plans,
guaranteed asset protection (GAP), limited warranties and credit
insurance programs provide dealerships the opportunity to generate
revenue through the sale of products that help consumers protect
their tomorrow, so they have the freedom to embrace today.In this
role, you will adjudicate claims as assigned. You will also
accurately receive intake of new losses, assess
contract/agreement/policy coverage, and accurately document and
investigate new losses while maintaining an exceptionally high
level of customer service.Responsibilities:Deliver engaging and
professional service on phone inquiries while providing information
regarding claim processing and coverage.Authorize claims and answer
a high volume of inbound calls.Process and complete all paperwork
according to established procedures.Other Job Duties as
assigned.Qualifications:2+ years of experience in an Automotive
Customer Service environment is required.Must have strong
communication skills, attention to detail, and multitasking skills
to effectively interpret the customer needs and provide
resolution.Availability to work any shift in the contact center
Hours of OperationsPrevious work experience within a claims
department and/or experience with service contract call center
preferred, but not necessaryMust have the ability to work in a
fast-paced environment, as well as the ability to identify and
remove obstacles to ensure efficient workflow.Must be proficient
with computers and applications, i.e. MS Word, Excel, etc. as well
as the ability to work with multiple systems in a fast-paced
environment.Minimum of a high school diplomaAbilities: Excellent
communication skills: must have the ability to work independently
when necessary and must be able to communicate effectively with
contract holders, agents, dealers and internal customers.Analytical
ability required: Make decisions based on the contract language for
each series that is in force. Must be able to use good judgment and
provided the contract benefits that apply on all claims.Shift
Availability- Availability to work any shift in the contact center
Hours of Operations.IND123Employee Benefits:We aim to protect our
employees' wellbeing through a broad benefits offering. For
example, we protect physical wellbeing through health, dental and
vision insurance. We protect mental wellbeing through mental health
benefits and an employee assistance program. We protect time away
from work with a variety of paid time away benefits (e.g., paid
time off, paid parental leave, short-term disability, and a
cultural observance day). We protect financial wellbeing through
contributions to healthcare accounts, a pension plan, and a 401(k)
plan with Company matching. All employees are encouraged to protect
their overall wellbeing by engaging in ProHealth Rewards,
Protective's platform to improve wellbeing while earning cash
rewards.Eligibility for certain benefits may vary by position in
accordance with the terms of the Company's benefit plans.Diversity
and Inclusion:At Protective, we are committed to providing an
inclusive culture where all employees fully contribute and thrive.
We have always been a values-driven culture. Doing the right thing
and serving people are part of our DNA, and we believe that valuing
and embracing different backgrounds and perspectives is what makes
us unique.We are proud to be an equal opportunity employer
committed to being inclusive and attracting, retaining, and growing
the talents of a diverse and inclusive workforce.
Keywords: Protective Life Corporation, Chesterfield , Automotive Claims Adjuster- Chesterfield, MO, Other , Chesterfield, Missouri
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