IT Business Analyst
Company: Dierbergs
Location: Chesterfield
Posted on: November 11, 2021
Job Description:
The primary responsibility of the Business Analyst is to
manage the overall process of gathering functional and system
requirements, in the implementation of new software and hardware,
from both internal and external sources. This person acts as a
liaison between the functional department, outside vendors and the
IT team. The Business Analyst conducts application testing of
system functionality and interfaces. They also provide technical
support for resolving operational issues and answering questions
that cannot be addressed by departmentally based resources. The
Business Analyst provides in depth knowledge on software, hardware,
and related technologies that are implemented and they ensure that
the technology is properly utilized within the organization, and
furnishes the greatest potential benefit.
Essential Job Functions:
- Facilitates the overall process of gathering functional and
system requirements on new software and hardware systems. This
includes meeting with user departments to sort through and
determine critical features and functions necessary to meet their
requirements. Evaluates the implementation of features and
functions from both 3rd party software and in-house developed
systems. Makes recommendations based on user requirements, product
functionality, systems integration, and business process
definitions.
- Maintains working knowledge of departmental functions with user
areas being supported by information systems. Understands key
business process flows and can make recommendations for change.
Guide stakeholders on the use of available data and reporting tools
to facilitate data-driven business decisions.
- Builds coalitions of resources from both IT and user
departments to ensure a successful implementation of new
applications and technologies. Provides working knowledge and
continued support for software and related technologies implemented
throughout the organization. Serves as technical support for
resolving issues and questions. This includes the on-going
assurance that implemented solutions are exploited to deliver the
greatest potential benefit.
- Demonstrates proactive, effective communication skills
including excellent written, verbal and presentations skills;
provides verbal and written status reports, manages meetings, and
facilitates requirements problem solving. Demonstrates effective
negotiation skills with team members, users, vendors, and
management.
- Stays abreast of vendor strategies and product direction as it
relates to industry trends and internal organizational direction
and requirements. Fosters a cooperative and productive relationship
with vendors. Maintains frequent and clear communication with all
parties
Requirements & Responsibilities:
- Bachelor's Degree in Computer Science, Information Systems,
Business, or closely related field is required
- Minimum of 5-7 years of business experience in Information
Technology. Strong background in the implementation and support of
technology is required.
- Previous experience working with business processes in a retail
environment is preferred
Additional Skills Needed:
- Strong background in computers and technology
- Experience in data analysis and enterprise reporting tools
- Effective oral and written communication skills
- Solid testing and quality assurance background involving
system, integration, and user acceptance testing
- Must be a self-starter with the initiative to learn new
products and follow through on projects
- Must be a team player and have the ability to work with all
levels of users and management
- Applicant must also have the ability to coordinate their
efforts with others both inside and out of the department
This description is representative only and is not exhaustive of
the tasks that an associate in the position may be required to
perform.
Discover your Hometown Career at the Hometown Store!
Celebrating over 160 years, Dierbergs is a family-owned retail
supermarket chain with nearly 4,000 associates, 24 St. Louis
metro-area stores and a location at Missouri's Lake of the Ozarks.
Named the #1 grocery store in Missouri (by MSN.com) and the 11 th
best grocery store in the nation (by Consumer Reports ), we are
known for our superior customer service and wide range of fresh,
healthy products. We also give back to our communities through a
variety of annual initiatives.
Keywords: Dierbergs, Chesterfield , IT Business Analyst, Other , Chesterfield, Missouri
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