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Customer Relations Coordinator

Company: Aerotek
Location: Chesterfield
Posted on: April 1, 2021

Job Description:

Description:Aerotek has a client looking for a Customer Relations Coordinator that does real estate tax review services for commercial property. Majority of their review services will result in an appeal on the properties current real estate tax. This person will be gathering data for the appeals. 20-25 outbound calls per day and emails will be sent to clients to collect information for the analyst team. Once a new account is received this person will be assigned as poc will do an intro call, follow up email, and call again in a week if information isn't provided. File set up and data management including initial data inventory and monitoring of data as receivedPrioritized daily account management by contacting clients to receive property-specific documents and correlating necessary information within company databasesHigh volume of outbound phone calls required on a daily basisUpdate clients on the status of their casesCommunicate with business development managers and analysts regarding clients/casesFollow-up to ensure necessary information is received by the appropriate deadline(s)Appropriately allocate documentation as it's received from clients, taxing authorities, internet and other sources to the various databases and file locationsSkills:Bachelor, outbound, communications, Customer service, Case managementTop Skills Details:bachelor degreecustomer serviceoutbound callsAccessExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Chesterfield , Customer Relations Coordinator, Other , Chesterfield, Missouri

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