Samsung Experience Expert
Company: Best Buy
Location: Chesterfield
Posted on: February 13, 2020
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Job Description:
What does a Samsung Experience Expert do? This Samsung
Experience Expert ensures Best Buy delivers a world-class
end-to-end experience across all aspects of home theater products
with emphasis on the Samsung ecosystem. This role works closely
with customers and other employees to demonstrate, promote and sell
a variety of exciting Samsung products in the Home Theater Zone and
across the store to ensure customers end-to-end needs are met. As
the Samsung Experience Expert you will: - Build relationships with
retail customers, while providing them with relevant and memorable
product demonstrations. - Use innovative customer engagement and
creative sales techniques to increase sales of Samsung ecosystem
products in the Home Theater Zone and Home Theater Department. -
Maintain a high level of product knowledge within new technology,
HT product, advanced experience zone product and across the Samsung
ecosystem. Interact with vendor partner and market teams regarding
insights on performance, promotions, and sales best practices. -
Maintain departments merchandising and readiness to service
customers throughout the day. - Make complex technology simple for
clients to understand and see unique value. - Demonstrate
excellence in execution of selling skills, and selling strategy as
evidenced by coaching forms and Customer Metrics (NPS and Mystery
Shops). - Support sales strategies in partnership with the Sales
Leader to achieve operating results, growth objectives, and overall
financial performance goals. What are the Professional Requirements
of a Samsung Experience Expert? Basic Qualifications - 1 year of
experience in sales, customer service or related field - Ability to
work successfully as part of a team - Ability to work a flexible
schedule inclusive of holidays, nights and weekends Preferred
Qualifications - Prior experience serving as a
specialist/enthusiast in premium, luxury or complex technology
product/services - 1 year sales experience - 1 year experience
working with consumer electronics products/services
Keywords: Best Buy, Chesterfield , Samsung Experience Expert, Other , Chesterfield, Missouri
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