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Supervisor, Talent Attraction Services

Company: Centene
Location: Chesterfield
Posted on: January 11, 2020

Job Description:

Supervisor, Talent Attraction Services Position Purpose: Lead and supervise a team of employees responsible for service delivery enterprise-wide. Evaluate and establish work procedures and standards to improve efficiency, effectiveness, and consistency of processes. Analyze and report on production and quality metrics to the team and department leadership. Position Responsibilities: - Lead and supervise a team of employees responsible for service delivery enterprise-wide - Evaluate team member performance & deliver feedback to team members regularly - Analyze and report on production and quality metrics to the team and department leadership - Evaluate and establish work procedures and standards to improve efficiency, effectiveness, and consistency of processes - Organize, assign, and review the work of team members and arrange staffing plans for peak workload - Receive and respond to escalated cases - Support team through participation in projects and initiatives - Education/Experience: - Bachelor's degree or equivalent experience. - 5+ years of human resources experience. - Experience in a high volume, fast paced, shared services environment preferred. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Human Resources USA-Missouri-Chesterfield USA-Missouri-Clayton Corporate Full-time

Keywords: Centene, Chesterfield , Supervisor, Talent Attraction Services, Other , Chesterfield, Missouri

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