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Manager (Client Virtualization) , Information Technology

Company: Centene
Location: Chesterfield
Posted on: February 15, 2020

Job Description:

Manager (Client Virtualization) , Information Technology Position Purpose: Manage department staff including hiring, performance management and career development to ensure alignment with defined goals. Manage department staff including hiring, performance management and career development to ensure alignment with defined goals. Plan and direct the daily activities of a team focused on Client Virtualization, utilizing technologies such as Citrix, Ivanti, and IGEL. Maximize environment availability and system health/performance. Mentor team on troubleshooting best practices for both single user issues and major incident response. Direct team in development of well-documented Standard Operating Procedures Apply specific technical expertise in depth to address technical and business issues. Liaison with managers in IT and other functions, ensuring needs are met and expectations are exceeded. Partner with Technical Support teams to provide training and direction on support methods. Regularly report on KPIs, SLAs, Availability, Capacity, Utilization, and other key metrics. Maintain flexibility in a rapidly growing, highly complex environment. Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 5+ years of related IT experience. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff. Preferred Qualifications: Experience with Citrix Virtual Desktop and Applications, Netscaler, PVS, or other Virtual Desktop/App Platform Experience with Ivanti DesktopNow or other Environment/Application Management Platform Experience with Data Analytics, such as PowerBI and SQL Reporting Experience with Automation and Scripting, such as Powershell Deep knowledge of Active Directory Services (DNS, DHCP, GPO, etc) This position will be supporting a Federal government contract, therefore it requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Information Technology USA-Missouri-Chesterfield USA-New York-Getzville Corporate Full-time

Keywords: Centene, Chesterfield , Manager (Client Virtualization) , Information Technology, IT / Software / Systems , Chesterfield, Missouri

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