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Director, Information Technology Business Engagement

Company: Centene Coproration
Location: Chesterfield
Posted on: December 4, 2019

Job Description:

Description: Position Purpose: The IT Business Engagement Director is a business relationship management role, responsible for improving IT satisfaction and business value within Centene's health plans (subsidiaries). This role serves as a single point of contact to executive leadership teams, and crosses over all products, business functions, and supporting technologies. Business functions may include, but are not limited to: enrollment, eligibility, provider and network management, claims, call center, and data analytics. This role spans any applicable technology domain such as incident management, portfolio management, applications, infrastructure, and network. Each IT Business Engagement Director is typically assigned three to five health plans based on size and complexity of product offering. Travel is required, and will fluctuate between 25%-50%. Responsibilities: - Program Manage state specific implementations such as reprocurements, and service expansions - Manage, track, and report resolution of key IT priorities, needs, and escalations. - Conduct on-site visits, one-on-ones, and All Hands presentation to improve business sentiments, and foster relationships. - Develop strategies, and execute tactics that improve IT satisfaction, and employee engagement. - Ensure assigned health plans remain informed of IT roadmaps, and key dates to prepare for operational and business impact. - Stimulate, surface, and shape demand of health plans for IT products and services. - Ensure potential business value opportunities are captured, optimized, and recognized by IT. - Support health plan, IT-related issue resolutions by orchestrating and navigating appropriate connections in IT and health plans

Keywords: Centene Coproration, Chesterfield , Director, Information Technology Business Engagement, IT / Software / Systems , Chesterfield, Missouri

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