Bi-Lingual Customer Service Associate
Company: Protective Life Insurance Company
Location: Chesterfield
Posted on: March 19, 2023
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Job Description:
The work we do has an impact on millions of lives, and you can
be a part of it.We help protect our customers against life's
uncertainties. Regardless of where you work within the company,
you'll be helping provide protection and peace of mind when our
customers need it most.
Protective Asset Protection has been providing Finance and
Insurance (F&I) solutions for the automotive industry since
1962. We proudly serve thousands of dealerships in the automotive,
RV, powersports and marine industries. Our portfolio of vehicle
protection plans, guaranteed asset protection (GAP), limited
warranties and credit insurance programs provide dealerships the
opportunity to generate revenue through the sale of products that
help consumers protect their tomorrow, so they have the freedom to
embrace today.Protective Asset Protection is a business segment of
the financial services holding company, Protective Life
Corporation, and operates through subsidiaries of that company.
Protective Life Corporation is a wholly owned subsidiary of The
Dai-ichi Life Insurance Company, Limited ("Dai-ichi Life").
The Customer Service Rep is responsible for providing prompt,
courteous, and professional service to Contract Holders, Sales
Representative, Agents, Dealers, Lien Holders and other internal or
external customers. Overall, in this role you will work with the
team to meet individual and department goals by engaging in
continuous learning opportunities, provided by
Protective.Responsibilities:
Qualifications:
*This position is an in-office position in our Chesterfield, MO
office. Candidates must be available to be scheduled for eight hour
shifts between 7:30a-7p Monday-Friday.
*Must be fluent in Spanish and English
All candidates are required to complete a background check to
include drug screen
Employee Benefits: We aim to protect our employees' wellbeing
through a broad benefits offering. For example, we protect physical
wellbeing through health, dental and vision insurance. We protect
mental wellbeing through mental health benefits and an employee
assistance program. We protect time away from work with a variety
of paid time away benefits (e.g., paid time off, paid parental
leave, short-term disability, and a cultural observance day). We
protect financial wellbeing through contributions to healthcare
accounts, a pension plan, and a 401(k) plan with Company matching.
All employees are encouraged to protect their overall wellbeing by
engaging in ProHealth Rewards, Protective's platform to improve
wellbeing while earning cash rewards. Eligibility for certain
benefits may vary by position in accordance with the terms of the
Company's benefit plans.
Diversity and Inclusion: At Protective, we are committed to
providing an inclusive culture where all employees are able to
fully contribute and thrive. Our goal is to grow and develop our
people, attract diverse talent and support strong, diverse
communities.
We support diversity, equity, and inclusion by working to develop a
culture of inclusion and belonging led by leaders who develop
potential and embrace unique skills and abilities. Our aim is to
create an equitable and accountable environment for all leaders and
employees that will drive performance and impact business strategy.
In this way, we can increase overall diversity for leadership roles
and pipelines of talent by maturing our hiring practices, robust
development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being
inclusive and attracting, retaining, and growing the talents of a
diverse and inclusive workforce.
Keywords: Protective Life Insurance Company, Chesterfield , Bi-Lingual Customer Service Associate, Hospitality & Tourism , Chesterfield, Missouri
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