Bi-Lingual Customer Service Associate
Company: Protective Life Insurance Company
Location: Chesterfield
Posted on: March 18, 2023
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Job Description:
The work we do has an impact on millions of lives, and you can
be a part of it.We help protect our customers against life's
uncertainties. Regardless of where you work within the company,
you'll be helping provide protection and peace of mind when our
customers need it most. Protective Asset Protection has been
providing Finance and Insurance (F&I) solutions for the
automotive industry since 1962. We proudly serve thousands of
dealerships in the automotive, RV, powersports and marine
industries. Our portfolio of vehicle protection plans, guaranteed
asset protection (GAP), limited warranties and credit insurance
programs provide dealerships the opportunity to generate revenue
through the sale of products that help consumers protect their
tomorrow, so they have the freedom to embrace today.Protective
Asset Protection is a business segment of the financial services
holding company, Protective Life Corporation, and operates through
subsidiaries of that company. Protective Life Corporation is a
wholly owned subsidiary of The Dai-ichi Life Insurance Company,
Limited ("Dai-ichi Life").
The Customer Service Rep is responsible for providing prompt,
courteous, and professional service to Contract Holders, Sales
Representative, Agents, Dealers, Lien Holders and other internal or
external customers. Overall, in this role you will work with the
team to meet individual and department goals by engaging in
continuous learning opportunities, provided by
Protective.Responsibilities:
Qualifications:
*This position is an in-office position in our Chesterfield, MO
office. Candidates must be available to be scheduled for eight hour
shifts between 7:30a-7p Monday-Friday.
*Must be fluent in Spanish and English
All candidates are required to complete a background check to
include drug screenEmployee Benefits: We aim to protect our
employees' wellbeing through a broad benefits offering. For
example, we protect physical wellbeing through health, dental and
vision insurance. We protect mental wellbeing through mental health
benefits and an employee assistance program. We protect time away
from work with a variety of paid time away benefits (e.g., paid
time off, paid parental leave, short-term disability, and a
cultural observance day). We protect financial wellbeing through
contributions to healthcare accounts, a pension plan, and a 401(k)
plan with Company matching. All employees are encouraged to protect
their overall wellbeing by engaging in ProHealth Rewards,
Protective's platform to improve wellbeing while earning cash
rewards. Eligibility for certain benefits may vary by position in
accordance with the terms of the Company's benefit plans.
Diversity and Inclusion: At Protective, we are committed to
providing an inclusive culture where all employees are able to
fully contribute and thrive. Our goal is to grow and develop our
people, attract diverse talent and support strong, diverse
communities.
We support diversity, equity, and inclusion by working to develop a
culture of inclusion and belonging led by leaders who develop
potential and embrace unique skills and abilities. Our aim is to
create an equitable and accountable environment for all leaders and
employees that will drive performance and impact business strategy.
In this way, we can increase overall diversity for leadership roles
and pipelines of talent by maturing our hiring practices, robust
development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being
inclusive and attracting, retaining, and growing the talents of a
diverse and inclusive workforce.
Keywords: Protective Life Insurance Company, Chesterfield , Bi-Lingual Customer Service Associate, Hospitality & Tourism , Chesterfield, Missouri
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