Golf Softlines Manager
Company: Golf Galaxy
Location: Chesterfield
Posted on: May 6, 2022
Job Description:
DescriptionGolf Galaxy is seeking a specialty Retail Assistant
Store Manager to oversee store operations in Chesterfield, MO. On
our team, everyone plays a critical role providing genuine, helpful
and friendly service to help our athletes perform at their best and
enjoy their sport. We’re committed to creating an inclusive and
diverse workforce, reflecting the communities we serve. This role
is an opportunity to make a difference and join the world’s
greatest sports team. A division of DICK’S Sporting Goods, Golf
Galaxy’s merchandising strategy offers a comprehensive selection of
competitively priced brand name golf equipment, accessories,
apparel, golf services, and golf instruction by on-staff certified
PGA/LPGA professionals. As a Softlines Sales Manager, you will be
responsible for driving company objectives in profit and loss
control, sales performance, customer satisfaction, and shrink
results in the Softlines Departments (Apparel & Footwear).
Assistant Store Managers are also responsible for leading customer
interaction and associate talent development on a daily basis
within their store.
Essential Functions of this position include:
- Establish and maintain effective relationships with customers
by ensuring high associate engagement and service levels
- Implement merchandise standards & signage in the Softlines
Departments to meet company standards and to maximize profit
- Assist in training Softlines associates in company procedures
and programs, including new hire and ongoing merchandising and
product/technical training
- Work with the General Sales Manager to analyze sales reports
and data to understand Softlines merchandise needs and
opportunities; communicate these needs through the company-directed
programs
- Responsible for registers, cash office, and front-end
operations
- Ensure processing and pricing of the trade-in/used club
business
- Maintain cleanliness standards throughout the store
- Drive and sustain sales intensity, operations integrity and
profitability within store by setting high expectations and holding
staff accountable, and monitoring and measuring progress to achieve
positive results
- Develop payroll plans and monitor payroll daily to ensure the
plan is met
- Uphold Golf Galaxy standards for merchandise presentation
- Participate or lead the recruiting, interviewing, and hiring
for hourly and salaried associates
- Partner with General Sales Manager to provide consistent
evaluation and development of in-store talent
- Partner with General Sales Manager to issue appropriate
counseling and disciplinary action to associates who fail to meet
our performance standards
- Drive shrink results through compliance to all guidelines
involved with safety, loss prevention, and cash-handling
procedures
- Create a climate within the store in which staff are motivated
to do their best, strong morale and spiriting in his/her team;
shares wins and successes; fosters open dialogue; and creates a
feeling of belonging within the team
Manager of People Responsibilities:
- Select, on-board, empower, and develop a highly effective team
of individuals
- Define a clear vision and strategy in order to communicate
expectations
- Demonstrate a flexible leadership style to foster team member
engagement including recognition
- Hold all team members accountable to drive results by being
available, removing barriers and obstacles, facilitating change,
and providing coaching/feedback related to performance
- Incorporate your customer’s perspective when defining success
All Teammates are required to adhere to all safety policies and
procedures. Additionally, as business needs arise, other tasks may
become necessary. Qualifications
Success Profile:
- 2+ years retail management experience required; golf
sales/service and/or apparel preferred
- Golf participation/enthusiasm preferred but not required
- World-class customer service skill and
interpersonal/communication skills
- Strong problem-solving ability and analytical skills
- Proficiency in MS Office
- Flexible availability – including nights, weekend, and
holidays
Additional Compensation:
- Quarterly and Annual Bonus Programs DICK’S Sporting Goods is an
Equal Opportunity Employer Committed to Inclusion and
Diversity.
Keywords: Golf Galaxy, Chesterfield , Golf Softlines Manager, Hospitality & Tourism , Chesterfield, Missouri
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