Retail Support Banker
Company: Midwest BankCentre
Location: Chesterfield
Posted on: January 16, 2020
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Job Description:
About Midwest BankCentre
We have been a mainstay of St. Louis community banking since 1906.
Currently, we rank among St. Louis' largest locally owned banks. We
provide integrated financial services with expertise in commercial,
retail and digital banking; business treasury management; mortgage
lending; consumer lending; and insurance. We are a local leader in
the St. Louis Regional Unbanked Task Force and its Bank-On Save-Up
St. Louis initiative. Since 2001, Midwest BankCentre has
consecutively achieved the Bauer Financial 5-Star Superior
financial rating each quarter.
Founded in St. Louis in 1906, we have branches in the City of St.
Louis, St. Louis County, Jefferson County and St. Charles County.
In April 2015, we acquired Southern Commercial Bank, formed in
1891. In July 2016, we completed the purchase of Bremen Bank &
Trust Co., founded in 1868.
Our Pillars of Success
Why a Retail Support Banker with Midwest BankCentre?
Do you enjoy the challenge of frequent environment change? Do you
have exceptional organizational and communication skills? Are you
detail oriented and a self-starter? Do you enjoy providing guidance
and direction to others? If so, the Retail Support role could be
right for you.
As one of the most visible ambassadors of Midwest BankCentre, you
will be in charge of creating an excellent customer experience with
each person you encounter. As a Retail Support Banker you will be
an expert on the various products and services Midwest BankCentre
has to offer. You will uncover needs and make recommendations to
increase customer satisfaction with the bank. Retail Support team
members must maintain accountability for their customer
interactions from branch to branch, seeing each event through to
the end or transitioning to a branch employee if needed. Our Retail
Support Banker must be professional in demeanor and dress,
responsive, reliable and add value to each branch that you
support.
Retail Support must be able to:
- Exhibit strong leadership skills
- Recognize coaching opportunities
- Contribute to branch goals and culture
- Remain flexible to accommodate branch staffing needs
- Work independently and manage their time
- Follow policies and procedures, maintain accuracy
- Ability to travel to all locations as needed
- Maintain reliable transportation
Responsibilities include, but are not limited to:
- Referrals to business partners
- Branch opening and closing
- Promote products and services based on customer's needs
- Perform notary public service
- Account opening and maintenance
- Teller transaction processing
- In-bound and out-bound call handling
- Consumer loan applications and closings
Through specific on-going training, you will gain knowledge of and
adhere to BSA, USA Patriot Act, AML, obtain and maintain NMLS and
Notary Public.
Physical Requirements
Ability to lift 25 lbs.
Ability to effectively read, write and speak the English
language
Personal computer skills with extended viewing of computer
screens
Physical mobility and dexterity to transport files and operate
general office equipment (fax, copier, telephone)
Visual acuity sufficient to accurately review and proof
information
Formal Education and Credentials
High School Diploma (or equivalent) is required; Associates or
Bachelor's degree preferred
A minimum of two years financial services experience
Bilingual preferred
Working Conditions
Willing and able to travel to other locations/branches
Willing and able to work required overtime
Come Rise With Us!
Equal Opportunity Employer of minorities, females, protected
veterans, and individuals with disabilities.
Reasonable accommodations are available.
Keywords: Midwest BankCentre, Chesterfield , Retail Support Banker, Hospitality & Tourism , Chesterfield, Missouri
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