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Surgical Consultant

Company: TLC Vision
Location: Chesterfield
Posted on: August 15, 2019

Job Description:

Overview Are you a Surgical Consultant or an Ophthalmic Technician, with a desire to work for a growing company with a great reputation? Do you enjoy working with people, have a passion for what you do, and want to make a difference? TLC Laser Eye Centers, a division of Vision Group Holdings, is a longstanding leader in LASIK technology. Our exceptionally experienced surgeons, with the help of North America's largest network of affiliated optometrists, aim to safely take away the limitations and inconvenience of glasses and contact lenses. More than 7,000 doctors have chosen TLC for their own laser vision correction procedures - the ultimate endorsement. We seek a Surgical Consultant to work in our TLC Center located in Chesterfield, Missouri. This is an exciting opportunity to join the World's largest LASIK provider and be an integral part of an amazing team! Responsibilities

  • Work with Center team to provide exceptional care to patients.
  • Primary patient liaison to greet patients, assist with completion of paperwork; create, update, and maintain accurate patient files, update database system; confirm, schedule, and reschedule appointments ensuring all appropriate parties are informed.
  • Communicate surgical pricing and packages to patients, answer questions and guide patients through their positive experience.
  • Ophthalmic testing, including but not limited to auto refraction, visual acuity and topographical mapping.
  • Work with patients on surgery scheduling and post-op scheduling, financial and informed consent documentation.
  • Manage patient flow from pre-op through surgery to post-op phase.
  • Provide post-op progress reports to the surgeon.
  • Handle timely follow-up with prospective, current, and past patients. Qualifications
    • High School Diploma or GED required; Associate's Degree preferred.
    • Minimum of 1 year of Ophthalmic/Optometric experience highly preferred.
    • Exceptional interpersonal skills with ability to interact with patients and physicians with a high degree of professionalism.
    • Able to work independently in a highly effective, cross trained team setting.
    • Adaptable to implemented changes and able to follow processes and procedures.
    • Patient service focused with pride in delivering a great patient experience.
    • Strong organizational and accuracy skills, attentive to detail, and able to multi-task.
    • Must be willing to be cross-trained and fill in for other staff members by handling phones and scheduling patients in addition to primary responsibilities.
    • Comfortable working in a fast-paced, team-oriented, dynamic retail service environment.
    • Proficient with Microsoft Office Suite and standard office equipment. Vision Group Holdings offers a competitive benefits package including medical, dental, vision, short term and long-term disability, life insurance, and a 401(k) retirement plan. Keywords: ophthalmology, optician, optometry, ophthalmic technician, physician assistant, medical assistant, healthcare, customer service, retail, sales, eye pharmacy technician, veterinary technician. Equal Opportunity Employer

Keywords: TLC Vision, Chesterfield , Surgical Consultant, Healthcare , Chesterfield, Missouri

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