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Outreach and Enrollment Specialist

Company: Compass Health Network
Location: Saint Charles
Posted on: June 28, 2025

Job Description:

Responsible for outreach and education to current health center patients and community residents related to their health insurance options through the Health Insurance Marketplace, MO HealthNet and CHIP. Assist patients in enrolling for insurance coverage and educate on how to utilize their insurance at health centers. This is a full-time, benefit eligible position working Monday-Friday 8:00 am-4:30 pm. This position will cover the St Charles area. Responsibilities Include: Conduct "in reach" activities with currently uninsured health center patients and "outreach" to non-health center persons in the health center's service area Provide education to health center staff about insurance options so they can assist in educating their clients Provide educational materials about insurance options to the health departments, hospitals, urgent cares, physician's offices and human services agencies and coordinate outreach efforts with them Deliver presentations to community groups Represent the health center at health fairs to provide education on health insurance coverage and how to utilize their coverage to be healthier Assist persons with enrollment in The Health Insurance Marketplace, MO HealthNet or CHIP Assist persons with appeals and hearings related to Marketplace and MO HealthNet coverage issues Complete all required trainings, participate in all meetings assigned, complete all required reporting Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints or questions about their health plan coverage Other duties as assigned WORKING CONDITIONS & EXPOSURE RISK: No identified risks of exposure High School/GED required Bachelor's degree preferred QUALIFICATION(S): LICENSURE/CERTIFICATION State of Missouri Insurance Navigator's licensure required once hired Federal Certified Application Counselor licensure required once hired Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. About Compass Health Network At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. Our mission is simple but powerful: Inspire Hope. Promote Wellness. Why join us? At Compass Health Network, we're proud of the dedicated team we've built. We believe our people are our greatest strength - passionate, skilled, and committed to making a positive impact in the lives of others. Here, you'll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger. We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you'll enjoy: Competitive Benefits Opportunities for career advancement Professional development and licensure supervision Mentorship programs Tuition reimbursement & scholarships Employee Assistance Program Headspace Access for mental well-being Generous paid time off and holidays NHSC Loan Repayment eligibility We're looking for individuals who are eager to bring their talents and dedication to a team that's focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we'd love to hear from you! If you're looking for a place where your work truly matters & where you can grow, we look forward to hearing from you! Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Keywords: Compass Health Network, Chesterfield , Outreach and Enrollment Specialist, Healthcare , Saint Charles, Missouri


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