Medical administrative assistant
Company: Gateway Gastroenterology
Location: Chesterfield
Posted on: October 31, 2024
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Job Description:
Position Description: Medical Administrative Support
Who We Are:Gateway Gastroenterology is an independent 6-physician
and 3-Nurse Practitioner single specialty Gastroenterology group
located in Chesterfield, MO.
About the Role:Medical Administrative support role to the providers
of the practice.
Job ResponsibilitiesYou will be involved in helping us take care of
our patients by answering the phone, scheduling for office visits,
procedures, labs and radiology exams using our electronic health
record system. At times, you will also be taking messages from
patients for refills, test results, or symptoms and routing the
message to the appropriate provider.
Our Perfect CandidateEducation and Experience:High School Diploma
or equivalent required.1-2 years of medical administrative,
clerical work, or customer service experience preferred, but not
required.Basic computer knowledge.
Company Offers:Salary range starts from $17.00/hour.
**Key Responsibilities:**
1. **Patient Management:** - Greet patients and visitors on the
phone with a professional and courteous demeanor. - Answer phones,
respond to inquiries, and direct calls to appropriate staff
members. - Manage patient scheduling, including appointments,
follow-ups, and cancellations.
2. **Administrative Support:** - Maintain and organize patient
records, ensuring accuracy and confidentiality. - Handle incoming
and outgoing mail, faxes, and emails. - Prepare and manage
patients' prep instructions for procedures.
3. **Patient Interaction:** - Provide patients with information
regarding their appointments, procedures, and insurance coverage. -
Address patient concerns and resolve issues promptly and
professionally. - Coordinate with medical staff to ensure patients
are prepared for their appointments and procedures.
4. **Office Coordination:** - Ensure that the office environment is
clean, organized, and welcoming. 5. **Record Keeping and
Reporting:** - Update and maintain patient accounts, including
current demographic and insurance information. - Prepare and
generate reports as required by the office manager or medical
staff. - Track and manage patient flow to optimize office
efficiency.
6. **Collaboration:** - Work closely with medical and
administrative staff to support patient care and office functions.
- Participate in staff meetings and contribute to the development
of office procedures and improvements.
**Qualifications:**
- **Education:** High school diploma or equivalent required.
Associate's degree or relevant certification preferred.-
**Experience:** Previous experience in a medical office setting,
preferably in gastroenterology, is advantageous.- **Skills:** -
Strong organizational and multitasking abilities. - Excellent
communication and customer service skills. - Proficiency in office
software (e.g., Microsoft Office Suite) and electronic medical
record (EMR) systems. - Basic knowledge of medical terminology and
office procedures.
**Physical Requirements:**- Ability to sit for extended periods and
perform tasks involving repetitive motions, such as typing.
**Work Environment:**- Primarily office-based with interaction with
patients and healthcare staff.- Professional and fast-paced work
environment with a focus on patient care and efficient office
management.
Compensation details: 17-20 Hourly Wage
PIf2caf0558f25-37248-35429004
Keywords: Gateway Gastroenterology, Chesterfield , Medical administrative assistant, Healthcare , Chesterfield, Missouri
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