medical Assistant/secretary - Clinic Of Internal Medicine - medical Group
Company: St Luke's Hospital of Chesterfield MO
Location: Chesterfield
Posted on: August 7, 2022
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Job Description:
Posting Details $2,500 Sign-On Bonus. Two free uniforms provided
upon hire. Reimbursement for initial and renewal of MA credentials.
Description Principle Accountabilities: Responsible for performing
both clinical and clerical/administrative duties in physician
practices. Displays maturity, flexibility, and effective
organization and communication skills in dealing with other people.
Works cooperatively with other departments and promotes teamwork
within the department. Rooms patients, obtains and documents vital
signs, administers injections and medications, performs EKGs and
other point of care testing and treatments, triages phone calls and
electronic messages, and performs check-in and check-out (test
scheduling, referrals, pre-certs, prior auths). Maintains a
pleasant, efficient, and well-organized working environment.
Performs duties and responsibilities in a manner consistent with
our mission and values. Principle Accountabilities: % of Time Spent
Performs the following clinical job duties in physician practices.
45% * Rooms patients, and completes the ambulatory comprehensive
intake form.
* Obtains and documents patient vital signs and chief complaint,
performs depression screening, imports and reconciles Surescripts
prescription history, updates medications, allergies,
diagnoses/problem list, histories, and preferred pharmacies.
* Creates and enters orders for referrals, diagnostic testing,
medications, and vaccinations.
* Performs point of care testing and documents results. Prepares
and labels specimens, creates orders and associated requisitions,
and forwards specimens to the appropriate labs.
* Maintains logs for eye wash stations, refrigerator/freezer
temperatures, and documents test results in compliance with CLIA
certification standards.
* Performs nurse visits, creates progress notes, documents
findings, creates/prints patient education and visit summaries, and
enters visit charges.
* Sets up and assists with minor procedures. Performs blood draws,
ear lavages, albuterol treatments, EKGs, and administer
injections.
* Reviews test results with patients, and provides patient
education.
* Approves medication refills requests per protocols, and submits
electronic prescriptions to pharmacies.
* Consults each patient's Immunizations Forecaster and Quality
Recommendations. Provide education/counseling to patients on
upcoming screenings and health interventions recommended for health
maintenance and meeting quality measure requirements. Enter
applicable orders per quality protocols specific to each patient's
age, gender, and diagnoses.
* Orders medical supplies for the practice, and keeps each
exam/procedure room stocked with adequate quantities of medical
supplies.
* Disposes of biohazard waste per OSHA standards.
* Runs and reviews Activities & Interventions, Multi-patient Task
List, and Daily Charge Activity report to ensure timely results
documentation and charge capture. Performs the following
clerical/administrative job duties in physician practices. 45% *
Check-in/registration (Greets patients and visitors, updates
demographic and insurance information, runs eligibility checks,
verifies referrals/pre-certs, collects patient e-consents, takes
patient photos, collects and processes copayments and other
payments on account, distributes patient forms and scans updated
forms into EMR, balances end of day payments and copay
collections.) * Answers phones and processes electronic messages
and e-faxes from patients, physicians, and facilities. Triages
communications per department protocols. Responds back to callers,
portal messages, and e-faxes per provider instructions and
protocols. Schedules appointments.
* Check-out (Schedules follow-up appointments, enters orders for
tests, procedures, and medications. Schedules outpatient tests and
procedures, obtains referrals and precertifications, as required.
Verifies correct CPT and ICD-10 codes on all orders and pre-certs.
Runs daily administrative reports (ambulatory organizer schedule,
Televox appointment 5% appointment reminder results). Enters no
show charges from previous day, balances day sheet of payments
collected, corrects patient-subscriber mismatches from billing
queues. Performs other work duties as assigned. 5% Total 100%
Education High school diploma required. Attended MA school or one
year of MA experience required. License - Certification -
Registration (Text Only) RMA, CMA, or comparable certification
preferred. Experience Experience in a medical office or hospital
department, or graduate of a medical assistant or medical
administrative training program preferred. Established clinical
skills and expertise in vital sign accuracy, EKGs, medication
administration, and point-of-care testing strongly preferred. Basic
insurance knowledge and strong EMR/documentation skills preferred.
Good verbal skills required. The assessment, care and treatment
provided by the Medical Assistant/Medical Secretary will be
consistent with the specific age related needs of the patient. The
med secretary is competent to care for patient age groups
consistent with the specialties of the physician(s) in the
practice. Reporting Relationships (Text Only) Job Relationships:
Brief descriptions of the types of interactions that occur for this
job. Takes direction from: Office Manager and providers. Provides
direction to: N/A. Supervised by: Office Manager Working Conditions
Employee is required to sit and walk frequently. Employee must
lift/carry a light (1-20 lbs.) load frequently, a medium (21-50
lbs.) load occasionally, and a heavy (50 lbs. +) load rarely.
Employee may rarely be required to lift over 100 lbs. with
assistance. Employee is occasionally required to bend, squat,
crawl, kneel, climb, lift waist to overhead. Employee is
occasionally required to reach forward and reach overhead. Employee
may be required to do simple grasping and pushing/pulling. (Rarely:
0-5%, Occasionally: 1-33%, Frequently: 34-66%, Continuously:
67-100%) The most significant of duties are included but this does
not exclude occasional work assignments not mentioned or
developmental duties. The most significant of duties are included
but this does not exclude occasional work assignments not mentioned
or developmental duties. Mission/Values Mission Faithful to our
Episcopal-Presbyterian heritage and its ministry of healing, St.
Luke's is dedicated to improving the health of the communities we
serve. Using talents and resources responsibly, we provide high
quality, safe care with compassion, professional excellence and
respect for each other and those we serve. Vision As an independent
healthcare network, we create healthy communities in the region
through our commitment to high quality, safe and personalized
services. Core Values Human Dignity We accept and treat all persons
as being created in the image of God. Compassion We respond with
caring to the needs of others as if they were members of our
family. Justice We honor each person's rights and responsibilities
in light of the common good. Excellence We set and strive to attain
high standards of performance and continuous improvement.
Stewardship We use our talents and resources wisely, with honesty
and integrity.
Keywords: St Luke's Hospital of Chesterfield MO, Chesterfield , medical Assistant/secretary - Clinic Of Internal Medicine - medical Group, Healthcare , Chesterfield, Missouri
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