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Senior Manager, Global Customers Performance

Company: Bunge North America
Location: Chesterfield
Posted on: October 10, 2019

Job Description:

Bunge (www.bunge.com, NYSE: BG) is a world leader in sourcing, processing and supplying oil seed and grain products and ingredients. Founded in 1818, Bunge's expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve in over 60 countries. The company is headquartered in New York and has 31,000 employees worldwide who stand behind more than 360 port terminals, oilseed processing plants, grain silos, and food and ingredient production and packaging facilities around the world.
Overview:
Reporting to the Vice-President Global Customers, this position serves as the Global Customers Performance partner for the Global Customer team. This role is responsible for leading performance and profitability analysis for Global Customers and business growth opportunities. This position will be a key connector to FP&A in aligning global customer strategic planning to the annual business planning cycle.

Position will report to the Vice President Global Customers.

Core Functions:
Performance Tracking and Reporting:
- Lead the development of Global Customers financial reports, including monthly, quarterly and associate variance reporting to Budget, Strategy Plan and prior periods
- Define Global Customer KPIS and creation of dashboard for performance tracking of Global Customers
- Perform profitability analysis for Global Customers and top 20 F&I customers (oils and grains), ensuring decision making across the business is based on factual insights
- Develop and distribute a Global Customer monthly newsletter
- Own all reporting requirements for the Global Customers team, analyze current and past trends in key performance indicators
- Participate in monthly Business review calls, Communicate results and provide insightful information to improve Key Customers profitability and ensure target delivery and
- Prepare monthly and quarterly business review material to be presented to Executive Committee and Board of Directors. Create a more effective and standardized ExCo and BoD reporting format.
- Develop financial models to support strategic initiatives, including but not limited to appraisal of new business and investment projects related to Key Customers
- Partner with IT to develop and implement Business Intelligence needs and Dashboard reporting to obtain timely insight into performance
- Creates ad hoc reports as needed by the Global Customer team as well as Upper Management
- Lead the tracking of VC cross-selling for Global Customer synergies. This includes monthly FCST update and tracking ACT vs Baseline for the list of synergies identified plus all new sales of products not currently being sold to Global Customers.

Market Customer Intelligence:
- Coordinate Voice of the Customer (VOC) surveys, and action plans based on feedbacks
- Map and maintain Key Customers key decision-makers
- Coordinate with external vendor's ad hoc marketing studies (ie. Euromonitor / Infiniti)
- Coordinate with external customer development agencies to accelerate the implementation of customer engagement best practices. (i.e.SAMA)
- Create and maintain a repository of Key Customers information to support Global Customers leads and decision-making across the organization (e.g. past RFP's, market research, Bunge's capabilities)

Projects and Other Responsibilities:
Strategic Planning:
-

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled

Keywords: Bunge North America, Chesterfield , Senior Manager, Global Customers Performance, Executive , Chesterfield, Missouri

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