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IT Service Asset and Configuration Manager

Company: Neteffects, Inc.
Location: Chesterfield
Posted on: January 12, 2019

Job Description:

Role:Responsibilities include: --- Assist project and technical teams by pulling and analyzing data from the CMDB--- Document functional and technical requirements--- Identify gaps and propose remediation actions--- Provide updates to and take direction from Configuration Manager--- Build and maintain CI relationships within Configuration Management Database (CMDB)--- Work with CI Owners to identify and understand CI relationships--- Maintain and map application to application dependencies in the CMDB--- Recommend process improvements and metrics to maintain data--- Propose on-going reporting to aid the security team quickly identify vulnerabilities--- Present regular status updates to leadership on progress and changes Required Skills and Experience: --- Bachelor's degree in Computer Science, Information Systems or similar discipline required--- Expertise in Configuration Management, processes, standards, and templates--- Must be familiar with System Development Lifecycle Methodology--- Proven ability to conduct research into a wide range of computing issues as required--- Excellent written and oral communication skills--- Ability to present ideas in business-friendly and user-friendly terms--- Proven analytical, evaluative, and problem-solving abilities--- Exceptional customer service orientation--- Strong documentation skills Desired Skills and Experience: --- Experience with the design and operation of ITIL processes in a global enterprise--- BMC Remedy experience--- BMC ADDM experience including CMDB Reconciliation--- Understanding or REST APIs--- Scripting and/or application development experience for automation/troubleshooting--- Ability to write and customize SQL queries to assist in data extraction--- ITIL Foundation Certification or higher--- Discovery experience--- Experience with BMC's Suite of applications for Configuration, Change, Incident, Problem & Knowledge Management, and Automation Neteffects:We're committed to empowering each individual who works with us to take charge of their career. You won't be alone on your journey. Our dedicated team is here to serve you as a partner in the process.What we offer for you:

  • Interview preparation
  • Resume review and recommendations
  • LinkedIn review
  • Local job market information, trends, and insights
  • Access to networking events
  • Informational career centric seminars. Neteffects Consultant Care Program: Keeping in Touch: Whether it's a quick call or email, coffee or lunch, our check-ins support as much or as little interaction as you'd prefer. We're here if you need us.Events: Neteffects participates in a number of events each year, and hosts some employee-only social gatherings.Remarketing: When your project is nearing completion, we'll partner with you to get you ready to engage in your next consulting opportunity through Neteffects. From resume review, to interview preparation and offer negotiation; we'll work hard to help you excel.Neteffects Benefits: Neteffects is about celebrating technology and the pro's that come with it. We offer a very competitive benefits package, which includes Medical, Dental, Vision, Life, 401k, and more.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status - provided by Dice BMC, ITIL, SQL

    Keywords: Neteffects, Inc., Chesterfield , IT Service Asset and Configuration Manager, Executive , Chesterfield, Missouri

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