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Senior Digital Product Manager

Location: Chesterfield
Posted on: November 19, 2022

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.The Digital Branch Experience (DBX) teams at Edward Jones are responsible for designing and delivering a world-class digital experience to our branch teams and clients. Operating at the intersection of business strategy and technology development, DBX provides a dynamic, collaborative, and fast-paced environment for you to demonstrate and sharpen your skills. You will be challenged to bring fresh perspectives that allow us to continually exceed client expectations in an ever-evolving digital wealth management landscape.We're currently seeking a Senior Digital Product Owner to help develop world-class CRM tools to branch teams throughout the United States leveraging the Salesforce platform.

  • The Senior Digital Product Owner serves as the individual accountable for one or more systems, leading a multi-disciplinary and cross-divisional product team to deliver value to internal and external customers.
  • Reporting to the Product Manager, this individual aligns strategy to execution through the development and maintenance of a product roadmap, outlining the body of work expected now, next, and into the future.
  • This work includes the management of system plans and supporting artifacts encompassing resource needs, stakeholder solution requirements, dependencies, timelines, milestones, and success criteria as necessary to deliver on the promised business value.
  • Success in this role requires depth and breadth of subject matter experts inside and outside of the assigned digital product, as well as a foundational understanding of Product Management and Design Thinking, and the ability to expand these capabilities within the organization.
  • The Senior Digital Product Owner will work with other firm leaders to attract, develop and drive a team of high-performing associates, and will play a pivotal role in their ongoing personal and professional development.
  • This person will lead their product team through direct leadership of functional associates as well as indirect influence and task assignment authority for matrixed resources, mentoring, and developing all team members to fulfill the product vision.
  • This individual will additionally advise and align with adjacent product teams to ensure a consistent and cohesive progression of the department strategy
    • Bachelor's degree in business administration, management information systems, computer science, or related field
    • 7+ years of experience required in one or more of these fields:------
      • Digital product or agile product management------
      • Development and management of CRM applications
      • Investment advisory, brokerage, and/or insurance products
      • Prior formal leadership experience is preferred.
      • Relevant Salesforce superbadges and/or certifications are a plus.---Functional Knowledge:---
        • Extensive knowledge of the Salesforce ecosystem with an emphasis on Financial Services Cloud
        • Product orientation with a strong sense of ownership
        • Broad and deep knowledge of financial services concepts, practices, and procedures, with an emphasis on the digital capabilities advisors require to effectively serve clients
        • Exceptional communication and interpersonal skills
        • Detail orientation with strong analytical capabilities
        • Ability to overcome ambiguity and deliver results
        • Strong leadership skills with the ability to delegate and direct work in a way that maximizes both personal and team efficiency
        • Teamwork/collaboration mindset with the ability to work with stakeholders throughout the organization
        • A robust understanding of full-cycle software development within an Agile framework
          • 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work - data as of March 2022. Compensation provided for using, not obtaining, the rating.
            • Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work - and Fortune - magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
              Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work - and Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
              For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For - ranking by Great Places to Work - and Fortune - magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work - in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
              Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
              Salary: $106916 - $182047
              Category: Headquarters

Keywords: EDWARD JONES, Chesterfield , Senior Digital Product Manager, Executive , Chesterfield, Missouri

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