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Client Manager

Company: National Medical Billing Services
Location: Chesterfield
Posted on: January 9, 2022

Job Description:

Exceptional opportunity offering an excellent work/life balance and bonus potential!
The Client Success Manager is responsible for the overall management, servicing and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.
JOB REQUIREMENTS:Essential Functions:

  • Serves as the primary point of contact for assigned clients and promptly responds to all client inquiries.
  • Engages in regular client interaction via e-mail and conference calls to ensure customer satisfaction.
  • Interfaces with assigned client service staff to ensure the appropriate preparation, analysis and presentation of all client deliverables ensuring their accuracy and overall quality.
  • Identifies potential problems with client accounts before they occur and works to eliminate future occurrences.
  • Ensures that all appropriate resources are available and utilized effectively to maximize account performance.
  • Monitors, evaluates and reports on billing effectiveness/cash flow and makes recommendations to increase productivity and profitability.
  • Remains current on payment trends and coding and payer requirement changes. Acts upon variances to explain, correct or enact desired process improvements.
  • Generates client ad hoc reports upon request.Education and Experience:
    • Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding or payer contracting. ASC billing experience preferred.
    • Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment.
    • Experience using Practice Management and EMR systems as it relates to production and client reporting.Skills Required:
      • Strong analytical and critical thinking skills.
      • Strong communication skills; verbal and written.
      • Ability to work with a high degree of independence; must be proactive.
      • Proven client relationship skills; must be able to work effectively with physicians and senior management.Work Environment:
        • Office setting- This is an onsite position.
        • Participates in departmental, training and staff meetings.
        • Adhere to all compliance and company policies and procedures.

Keywords: National Medical Billing Services, Chesterfield , Client Manager, Executive , Chesterfield, Missouri

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