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Manager (Client Virtualization) , Information Technology

Company: Centene Coproration
Location: Chesterfield
Posted on: February 13, 2020

Job Description:

Description: Position Purpose: Manage department staff including hiring, performance management and career development to ensure alignment with defined goals. Manage department staff including hiring, performance management and career development to ensure alignment with defined goals. Plan and direct the daily activities of a team focused on Client Virtualization, utilizing technologies such as Citrix, Ivanti, and IGEL. Maximize environment availability and system health/performance. Mentor team on troubleshooting best practices for both single user issues and major incident response. Direct team in development of well-documented Standard Operating Procedures Apply specific technical expertise in depth to address technical and business issues. Liaison with managers in IT and other functions, ensuring needs are met and expectations are exceeded. Partner with Technical Support teams to provide training and direction on support methods. Regularly report on KPIs, SLAs, Availability, Capacity, Utilization, and other key metrics. Maintain flexibility in a rapidly growing, highly complex environment.

Keywords: Centene Coproration, Chesterfield , Manager (Client Virtualization) , Information Technology, Executive , Chesterfield, Missouri

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