ChesterfieldRecruiter Since 2001
the smart solution for Chesterfield jobs

Workforce Traffic Controller I

Company: Centene
Location: Chesterfield
Posted on: December 4, 2019

Job Description:

Workforce Traffic Controller I Position Purpose: Handle basic clerical tasks for the department including adjustments to schedules. - Process adjustments to current schedules. - Monitor real-time reports in Avaya & IEX to ensure the entire call center achieves Service Level by interval. - Make decisions to re-skill agents to clear out queues, monitoring call volume and searching for trends. - Work with the Workforce Analyst to ensure call spikes are being handled, analyzed and included in future forecasts. - Monitor adherence throughout the day and identify unexpected staffing gaps due to absences. - Declare AHODs (All hands on Deck) for the various departments. - Assist with managing system outages for call centers. - Work with Workforce Analyst to help determine vacation/holiday allocation throughout the year. Education/Experience: High school diploma or equivalent. 1+ years of call center or customer service experience. Holiday coverage required. Shift is Monday-Friday from 1:00pm-9:00pm with rotating weekends every 4 weeks. Weekend shift is 3:00pm-11:00pm, will receive off days during the week when weekend rotation occurs. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Health Insurance Operations USA-Missouri-Chesterfield Envolve People Care Full-time

Keywords: Centene, Chesterfield , Workforce Traffic Controller I, Accounting, Auditing , Chesterfield, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Accounting, Auditing Jobs

Staff Accountant - General Ledger
Description: Staff Accountant, General Ledger br St. Louis, MO br Job Description br Our Staff Accountant is tasked with support the company through appropriate and accurate recording of business activities (more...)
Company: Weekends Only Furniture & Mattress
Location: Saint Louis
Posted on: 12/12/2019

Accounting Intern
Description: Job DescriptionMiTek USA Inc., a subsidiary of Berkshire Hathaway, Inc. is the world's leading supplier of state-of-the-art, engineered connector products, engineering services, and computer-driven machinery (more...)
Company: Benson Industries, Inc.
Location: Chesterfield
Posted on: 12/12/2019

Sr. Client Accountant
Description: Job TitleSr. Client Accountant br Job Description SummaryResponsible for all phases of accounting, including financial reporting, analysis, budgeting, and general ledger maintenance, as well as use (more...)
Company: Cushman & Wakefield, Inc.
Location: Saint Louis
Posted on: 12/12/2019

Operational Risk Consultant 4 - Third Party Control Assurance
Description: Job Description br br At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center (more...)
Company: Wells Fargo Bank
Location: Saint Louis
Posted on: 12/12/2019

2020 Accounting Intern
Description: We're committed to bringing passion and customer focus to the business. ul li Hanson Professional Services Inc. is seeking an Accounting candidate for our 2020 Internship program in our corporate (more...)
Company: Hanson Professional Services Inc.
Location: Springfield
Posted on: 12/12/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Jefferson City
Posted on: 12/12/2019

Internal Auditor Senior Indianapolis, IN
Description: Internal Auditor Senior PS29097 Indianapolis, INLocation: United StatesNewRequisition : PS29097Post Date: 4 days agoYour Talent. Our Vision. At Anthem, Inc., its a powerful combination, and the foundationupon (more...)
Company: Anthem
Location: Jefferson City
Posted on: 12/12/2019

Financial Analyst
Description: RESPONSIBILITIES:Kforce is working with a client in the St. Louis, Missouri MO area seeking a Financial Analyst. This company offers a great work culture as well
Company: Kforce
Location: Saint Louis
Posted on: 12/11/2019

Operational Risk Consultant 4 - WFCRC Governance - Audit and Exam Management
Description: Important Note During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your application for consideration. (more...)
Company: Wells Fargo
Location: Saint Louis
Posted on: 12/12/2019

District 17 Senior Office Support Assistant
Description: Salary:Hourly: 13.00Semi-Monthly: 1,126.67Annual: 27,040.08Annual Benefit Package: 47,949.75Benefits: Missouri State Employee Retirement System / Deferred compensation plan / Health insurance medical, (more...)
Company: State of Missouri Department of Corrections
Location: Saint Charles
Posted on: 12/12/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Chesterfield RSS job feeds